
头戴式耳机
A New Generation of Hearing Enhancement System with Remote Microphone
- Ultra low latency for Remote Microphone
- 5 levels of tone adjustment
- 9 levels of volume control
- 16dB digital noise reduction
- Quick charge: 10 minutes for up to 6 hours of battery life
Shipping Policy & General Information
Thank you for choosing TriHear! To ensure the highest level of care, security, and quality control, all orders are processed and fulfilled directly from our dedicated warehouse facility. We believe in a smooth, worry-free shopping experience, which is why we handle the logistical details—including customs and remote delivery coverages—so you don't have to.
⏰ Processing & Delivery Timelines
- Fast Handling: Most orders are prepared and handed over to our shipping carriers within 1–2 business days (excluding weekends and holidays).
- Order Confirmation: You will receive your official order confirmation and tracking details via email within 1–2 business days of making your purchase.
- Peak Seasons: During high-volume periods like major holidays, Black Friday, or Cyber Monday, processing and dispatching times may occasionally take up to 3 business days. We truly appreciate your patience.
- Standard Delivery Window: Once handed over to our carrier, standard transit and delivery typically take around 8–10 business days to arrive at your door within the United States, Japan, and the EU. For international destinations outside these regions, please allow 8–15 business days. Our standard delivery is completely Free of Charge.
- Express Delivery (5–7 business days): If you require an expedited shipping solution, please contact us directly at support@trihear.com before or immediately after placing your order so we can arrange a specialized shipping solution for you.
🗺️ Supported Shipping Destinations & Address Guidelines
Currently, we support direct shipping to The United States, Japan, and the European Union (EU).
- Regarding P.O. Boxes and APO/FPO/DPO Addresses: Yes, we do support shipping to P.O. Boxes and military addresses on a case-by-case basis! Because delivery depends on local carrier restrictions, a few specific locations face strict limitations.
- Our Recommendation: To guarantee the fastest and most reliable delivery, we highly recommend using a physical residential or business address at checkout. If our system flags your specific P.O. Box or military base as undeliverable, our support team will contact you within 1 business day to find a workable, alternative solution before your package leaves our facility.
📦 Shipping Costs & Terms
- 100% Free Shipping: TriHear proudly offers Free Standard Shipping across our entire delivery network. Even if you live in a remote or rural area, we do not charge extra shipping fees in almost all cases.
- Exceptional Remote Locations: In extremely rare cases, if a remote destination does not have a viable or reliable logistics solution from our carriers, we may be unable to fulfill the order. If this highly unusual situation occurs, our customer service team will contact you immediately, and we will issue a full, prompt refund.
- Unforeseen Delays: Shipments are subject to carrier on-time performance and availability. This includes potential delays due to severe weather, natural disasters, or other conditions beyond our direct control.
🌐 Customs, Duties, & Import Taxes
- No Hidden Fees: We believe in complete transparency. TriHear entirely covers all customs clearance fees, import duties, and regional taxes associated with your shipment.
- What You See Is What You Pay: The price you see at checkout is the final price. You will never be asked by our carriers to pay extra customs fees or tariffs to receive your package.
- Refused Packages: If a delivery is intentionally refused by the recipient despite all fees being pre-paid, any return carrier processing fees or accrued charges incurred by our warehouse to bring the item back will be deducted from the final refund.
🛑 Lost or Missing Packages
Your peace of mind is our priority. If your official tracking status states "Delivered" but you cannot locate your package, please check around your property or with neighbors first. If it is still missing, contact the carrier immediately to file a local inquiry, and notify us at support@trihear.com. While we are not liable for theft after a confirmed delivery, our team will gladly partner with you to provide any documentation required to help resolve the carrier claim.
🔄 Refunds, Returns, & Damaged Deliveries
- 45-Day Risk-Free Window: We accept returns up to 45 days after delivery if the item is undamaged and inside its original packaging. We will refund the full order amount minus the return shipping costs. Learn more on our Warranty Page.
- Damaged Shipments: In the rare event that your order arrives damaged, please email us immediately at support@trihear.com with your order number and a clear photo of the item's condition so we can prioritize a replacement or solution for you.
✏️ Changing Your Shipping Address
To maintain our fast dispatch speed, shipping information cannot be altered once a product is en route. Please double-check your address at checkout. If you realize you need to change your shipping address before the item leaves our facility, please write to us immediately at support@trihear.com and we will do our best to find a workable solution.

2 in 1 Remote Microphone
Hear with Clarity, Hear Beyond Boundaries

Super Easy Connection with 1 Toggle Switch
Quickly connect to the remote microphone within just 1 second, and you are ready to hear clearly and naturally in over-distances noisy situations.

Ultra-low Lantency
Engage in seamless communication with 16ms Ultra-low Latency, where every word flows naturally, ensuring a fluid and uninterrupted dialogue without any noticeable delays or disruptions.

Stay connected up to 98ft/30 meters
The remote microphone helps stream people's voice directly into your Convo from an impressive distance of up to 98ft/30 meters away.
This exceptional feature is particularly helpful for individuals who face challenges in hearing clearly in noisy environments or from a distance.

TV Streamer
Convo can also be used as a TV streamer, enhancing the viewing experience and immersing you in the content. You can effortlessly connect the remote microphone to your television, steaming crystal-clear sound straight to your earphones. Or you can place the remote microphone near the TV and enjoy watching with your loved ones.

Suitable for up to severe hearing loss
Trihear Convo is suitable for up to severe hearing loss with its 9-level volume adjustment.

Separate Volume Control for Each Ear
Beneficial for individuals who have varying degrees of hearing loss in each ear, this innovative capability allows you to independently adjust the volume for each ear, ensuring that you can customize the sound to meet your specific needs and preferences

5 Levels of Tone Control
Full control on personalization.
Whether you have high-frequency or low-frequency hearing loss, Convo supports 5 levels of tone control adjustments on bass and treble to your individual needs.

Comfortable Open Ear Domes
Unlike traditional closed ear tips that fully block the ear canal, our breakthrough open ear domes are designed to sit outside the ear canal and offers a more comfortable fit for long time use.

Quick Charge, Long Lasting Battery
Charge for 10 minutes, take for 6 hours
Ready to go at any time! Just 10 minutes of charging gives you 6 hours of battery life.
You can enjoy up to 24 hours of use with only 50 minutes of charge.
Multiple Usage Scenarios
Reviews Highlight
Amyn
a well-designed tool
The Convo is a well-designed tool that allows users to increase their ability to engage in conversation. The design includes a remote microphone improves the SNR for communication, and a broad bandwidth with natural sound.
Joanna
worked wonderfully
It worked wonderfully when I used in my car this morning talking with my husband who had the remote mic.
Michael
used the Convo successfully
I used the Convo successfully in my doctor’s office and meeting with my accountant. It worked well in all environment.
Joanna Potter
recommended
The first thing that I noticed was, it worked wonderfully when I used the device in my car this morning talking with my husband who had the remote mic.
Carolyn Rhodes
great products
The best benefit of wearing Trihear Convo is it allows me to engage in conversation without saying, "Huh" or "what".
David Butler
amazed
I'm amazed at how natural sounding my wife's voice is.
Learn more
Product specification
120±3dB
116±3dB
55±5dB
50±5dB
300-6000Hz
≤ 3%
≤20﹢3dB
16ms
What's in the Box?
User Guide
TRiHEAR Convo Quick Start Guide(PDF Download)
TRiHEAR ConvoMore User Manual (PDF Download)
How to Use Headphones with TRiHEAR Convo (Video Tutorial)
How to Adjust Tone on TRiHEAR Convo (Video Tutorial)
How to Adjust Volume on TRiHEAR Convo (Video Tutorial)
How to Use the Remote Microphone (Video Tutorial)
How to Charge TRiHEAR Convo (Video Tutorial)
FAQ
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
How long Trihear Convo can be used?
Trihear Convo supports up to 24 hours of continuous operation on a full charge, making it ideal for all-day everyday hearing support. Whether at home, watching TV, dining with family, or traveling, Convo is designed to comfortably support extended daily use without frequent recharging.
How long does it take to fully charge Trihear Convo?
Trihear Convo can be fully charged in approximately 50 minutes. The rechargeable design helps users quickly return to everyday listening with minimal downtime.
Can Trihear Convo be used with Type-C earbuds or earphones?
For the best listening experience, we strongly recommend using the customized earphones included with Trihear Convo.
The included earphones are specifically optimized for hearing assistance and remote microphone performance. Third-party Type-C earphones may cause compatibility issues such as:
- Lower sound volume
- Reduced audio quality
- Unstable performance
- Less natural hearing experience
Using the original accessories helps ensure the clearest and most stable everyday listening performance.
What makes Trihear Convo different from many traditional hearing amplifiers?
Trihear Convo is designed to provide a simpler, more comfortable, and more natural everyday hearing experience, especially for adults and seniors who want easier communication in real-life environments.
Key advantages include:
• Remote microphone technology for clearer conversations in noisy environments
• Supports TV listening for more comfortable home entertainment
• Almost zero-latency audio transmission for natural real-time conversations
• Advanced digital noise reduction for clearer speech understanding
• Independent left/right volume adjustment for personalized hearing balance
• Ultra-simple physical button operation designed especially for seniors
• Comfortable lightweight wearing experience for extended daily use
• Rechargeable quick-charge design with long battery life
• More affordable and accessible compared with many traditional hearing solutions
Unlike many bulky or complicated hearing devices, Trihear Convo is designed to feel approachable, practical, and easy to use in everyday life.
How does Trihear Convo work?
Trihear Convo supports two listening modes for different everyday situations:
Local Microphone Mode
The hearing amplifier picks up nearby surrounding sounds directly for everyday conversations and home use.
Remote Microphone Mode
The remote microphone can be placed closer to the speaker, TV, or conversation source to help users hear voices more clearly while reducing surrounding background noise.
This is especially helpful in:
- Restaurants
- Family gatherings
- Meetings
- Car conversations
- TV watching
- Long-distance conversations
The system is designed with simple physical-button controls and an easy-to-follow user experience for seniors and first-time users.
What wireless distance does Trihear Convo support?
Trihear Convo supports a stable wireless connection of over 20 meters (66 feet) in remote microphone mode.
This allows users to enjoy flexible listening support in various everyday environments such as:
- Homes
- Restaurants
- Meetings
- Churches
- Classrooms
- Outdoor conversations
When does the remote microphone mode work best?
The remote microphone mode performs especially well in noisy environments or situations where the speaker is farther away.
It is ideal for:
- Watching TV
- Restaurant conversations
- Family gatherings
- Meetings
- Car conversations
- Long-distance listening situations
By placing the remote microphone closer to the speaker or TV, users can enjoy clearer, more focused sound while significantly reducing surrounding background noise.
This helps conversations feel more natural and less tiring throughout the day.
How do I know if I may have hearing loss?
Hearing loss often develops gradually, and many people first notice difficulty hearing clearly in certain everyday situations.
Common signs may include:
- Speech or conversations sound muffled
- Difficulty understanding conversations in noisy environments
- Frequently asking others to repeat themselves
- Trouble hearing high-pitched voices or sounds
- Increasing TV or phone volume higher than others prefer
- Difficulty hearing people from a distance
If you notice these situations happening regularly, you may benefit from additional hearing support or a professional hearing evaluation.
Who is Trihear Convo designed for?
Trihear Convo is specially designed for adults and seniors experiencing hearing difficulties who want a simple and comfortable everyday hearing solution.
It is especially suitable for:
- Users over 65 years old
- TV listening support
- Family conversations
- Restaurant conversations
- Long-distance communication
- Users who prefer easy physical-button controls instead of complicated apps
The product is designed to make everyday communication easier, clearer, and more enjoyable.
What level of hearing loss is Trihear Convo suitable for?
Trihear Convo is designed to support users with mild to severe hearing difficulties.
Because hearing conditions vary from person to person, individual listening experiences may differ. Users can personalize the experience through:
- Volume adjustment
- Left/right independent balance control
- Tone adjustment
This helps users find a more comfortable and natural listening experience for their daily environments.
My hearing level is different in each ear. Can the left and right sides be adjusted separately?
Yes. Trihear Convo supports independent left and right volume adjustment.
This allows users to fine-tune the listening balance for each ear separately, helping provide a more personalized and comfortable hearing experience for users with different hearing levels in each ear.














