Trihear SmartMic
✅ Free Standard Shipping
✅ Customs & Duties Included
Compatible with Phonak and Unitron hearing aids, Trihear SmartMic helps bring voices forward for a more natural and connected hearing experience — from restaurants and family gatherings to clearer TV listening at home.
- Almost zero-latency audio transmission
Less than 0.04s for more natural real-time conversations - Optimized for Phonak & Unitron
Seamless compatibility with leading hearing aids - All-day battery performance
Up to 8 hours use with fast charging - Stable wireless connection
Reliable up to 66ft (20m) - Flexible audio input
Works with both built-in mic and AUX input - Clip-on, wearable design
Lightweight and easy for everyday use
Shipping Policy & General Information
Thank you for choosing TriHear! To ensure the highest level of care, security, and quality control, all orders are processed and fulfilled directly from our dedicated warehouse facility. We believe in a smooth, worry-free shopping experience, which is why we handle the logistical details—including customs and remote delivery coverages—so you don't have to.
⏰ Processing & Delivery Timelines
- Fast Handling: Most orders are prepared and handed over to our shipping carriers within 1–2 business days (excluding weekends and holidays).
- Order Confirmation: You will receive your official order confirmation and tracking details via email within 1–2 business days of making your purchase.
- Peak Seasons: During high-volume periods like major holidays, Black Friday, or Cyber Monday, processing and dispatching times may occasionally take up to 3 business days. We truly appreciate your patience.
- Standard Delivery Window: Once handed over to our carrier, standard transit and delivery typically take around 8–10 business days to arrive at your door within the United States, Japan, and the EU. For international destinations outside these regions, please allow 8–15 business days. Our standard delivery is completely Free of Charge.
- Express Delivery (5–7 business days): If you require an expedited shipping solution, please contact us directly at support@trihear.com before or immediately after placing your order so we can arrange a specialized shipping solution for you.
🗺️ Supported Shipping Destinations & Address Guidelines
Currently, we support direct shipping to The United States, Japan, and the European Union (EU).
- Regarding P.O. Boxes and APO/FPO/DPO Addresses: Yes, we do support shipping to P.O. Boxes and military addresses on a case-by-case basis! Because delivery depends on local carrier restrictions, a few specific locations face strict limitations.
- Our Recommendation: To guarantee the fastest and most reliable delivery, we highly recommend using a physical residential or business address at checkout. If our system flags your specific P.O. Box or military base as undeliverable, our support team will contact you within 1 business day to find a workable, alternative solution before your package leaves our facility.
📦 Shipping Costs & Terms
- 100% Free Shipping: TriHear proudly offers Free Standard Shipping across our entire delivery network. Even if you live in a remote or rural area, we do not charge extra shipping fees in almost all cases.
- Exceptional Remote Locations: In extremely rare cases, if a remote destination does not have a viable or reliable logistics solution from our carriers, we may be unable to fulfill the order. If this highly unusual situation occurs, our customer service team will contact you immediately, and we will issue a full, prompt refund.
- Unforeseen Delays: Shipments are subject to carrier on-time performance and availability. This includes potential delays due to severe weather, natural disasters, or other conditions beyond our direct control.
🌐 Customs, Duties, & Import Taxes
- No Hidden Fees: We believe in complete transparency. TriHear entirely covers all customs clearance fees, import duties, and regional taxes associated with your shipment.
- What You See Is What You Pay: The price you see at checkout is the final price. You will never be asked by our carriers to pay extra customs fees or tariffs to receive your package.
- Refused Packages: If a delivery is intentionally refused by the recipient despite all fees being pre-paid, any return carrier processing fees or accrued charges incurred by our warehouse to bring the item back will be deducted from the final refund.
🛑 Lost or Missing Packages
Your peace of mind is our priority. If your official tracking status states "Delivered" but you cannot locate your package, please check around your property or with neighbors first. If it is still missing, contact the carrier immediately to file a local inquiry, and notify us at support@trihear.com. While we are not liable for theft after a confirmed delivery, our team will gladly partner with you to provide any documentation required to help resolve the carrier claim.
🔄 Refunds, Returns, & Damaged Deliveries
- 45-Day Risk-Free Window: We accept returns up to 45 days after delivery if the item is undamaged and inside its original packaging. We will refund the full order amount minus the return shipping costs. Learn more on our Warranty Page.
- Damaged Shipments: In the rare event that your order arrives damaged, please email us immediately at support@trihear.com with your order number and a clear photo of the item's condition so we can prioritize a replacement or solution for you.
✏️ Changing Your Shipping Address
To maintain our fast dispatch speed, shipping information cannot be altered once a product is en route. Please double-check your address at checkout. If you realize you need to change your shipping address before the item leaves our facility, please write to us immediately at support@trihear.com and we will do our best to find a workable solution.
Fast Free Shipping
Free, fast, reliable delivery - straight to your door.
45-Day Free Trial
Try it at home for 45 days - risk free.
1-Year Warranty
Backed by reliable support and 1-year warranty.
HSA and FSA Eligible
Eligible for HSA and FSA reimbursement
Why Hearing Isn't the Problem.
You hear everything. But understanding is hard.
The Further the speaker, the Weaker the voice
A Smarter Way to Hear More Clearly
Trihear SmartMic is a wireless remote microphone designed to help users hear conversations more clearly in noisy and long-distance situations. Optimized for compatible Phonak & Unitron hearing aids, SmartMic captures voices closer to the speaker and streams them directly to your hearing aids with stable, low-latency transmission. Whether at restaurants, inside a car, watching TV, or talking with family from across the room, SmartMic helps you stay connected to the conversations that matter.
Ultra Easy to Use
Designed with simple physical-button controls and straightforward everyday operation, Trihear SmartMic helps users enjoy clearer conversations, TV listening, and daily communication without complicated setup processes.
Optimized for Phonak & Unitron
Supports Bluetooth-enabled Phonak & Unitron hearing aids. Designed for excellent sound quality with stable, low-latency audio transmission.
Simple & Straightforward Operation
SmartMic is designed for simple and straightforward daily use. All major functions can be operated directly through the onboard buttons and audio input connection, allowing users to quickly connect, adjust, and start listening without complicated setup or app operation.
SmartMic & TV Adapter
• Wireless microphone mode
Place SmartMic near the TV to pick up TV sound and surrounding voices.
• AUX input mode
Connect SmartMic to your TV with a 3.5mm audio cable for immersive TV listening with direct audio transmission.
Stay connected up to 66ft/20 meters
Enjoy clearer long-distance conversations with stable voice transmission up to 66ft (20m).
Offering up to 8 hours of continuous use with just a 2-hour charge.
Trihear SmartMic
Premium Quality Without the Premium Price.
Small. Elegant. Effortless.
Designed to move naturally with your everyday life — compact, discreet, and easy to wear wherever conversations happen.
User Guide
Trihear SmartMic User Manual (PDF Download)
How to Use Trihear SmartMic (Video Tutorial)
Testimonials
James Parker
Speech Understanding Improved Noticeably
The SmartMic delivers a very practical real-world listening improvement. Speech separation in moderate background noise was noticeably enhanced, especially during one-to-one conversations. And honestly, the price is lovely.
Michael R
A Surprisingly Premium Everyday Listening Experience
I was genuinely surprised by how compact and practical the SmartMic feels in daily use. Pairing was quick, and the transmission remained stable even across larger rooms.
Linda W
Clearer Conversations in Busy Restaurants
The sound clarity is excellent for a product in this price category. Speech became noticeably easier to follow in restaurants and group settings. The latency also felt very natural during live conversations.
David
Simple and Comfortable
What impressed me most was the usability. The device is lightweight, discreet, and very simple to position on clothing. The wireless connection remained reliable throughout testing.
Learn more
Product specification
2.402-2.480GHz
20m (65ft)
8 hours (typical scenario: within3m)
Lithium-ion battery
2 hours
45*26*18mm
18g
Less than 40ms
What's in the Box?
FAQ
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Will Trihear SmartMic work with my hearing aids?
Trihear SmartMic is specially optimized for compatible Phonak and Unitron hearing devices to deliver stable low-latency audio transmission and clearer everyday listening experiences.
Compatibility may vary depending on hearing aid model and wireless protocol. If you are unsure whether your hearing device is supported, please feel free to contact the Trihear support team before purchasing.
Who is the Trihear SmartMic designed for?
The Trihear SmartMic is an assistive listening microphone designed for adults and seniors who already wear hearing aids but still struggle to hear clearly in challenging, everyday situations. It acts as a powerful companion device to bridge the gap in noisy rooms or when listening to someone from a distance.
How does the SmartMic help me hear conversations better in noisy places like restaurants?
Instead of trying to amplify everything in a loud room, you can simply clip the lightweight SmartMic onto your companion's collar or shirt chest. It captures their exact voice directly at the source and streams it wirelessly to your hearing aids, drastically reducing background noise and making speech crisp and clear.
Do I need a complicated app to pair it with my hearing aids for the first time?
Not at all. The SmartMic is designed for stress-free operation. The very first time you turn it on, it automatically enters pairing mode. You just need to turn your hearing aids on and place them close to the SmartMic; the device handles the connection by itself without any complex smartphone apps.
Will I have to re-pair the microphone to my hearing aids every time I turn it on?
No, it intelligently remembers your equipment. As long as a pairing record exists, turning on your SmartMic and your hearing aids within 10 minutes of each other will trigger an automatic, seamless reconnection. If it doesn't detect your device within 10 minutes, it safely powers down automatically to preserve the battery.
Can I use the SmartMic to listen to my television or mobile phone?
Yes, it is highly versatile. The system includes a standard 3.5mm audio cable. You can plug one end into the SmartMic's audio port and the other directly into a mobile phone, tablet, or television set-top box to stream clear media audio straight to your hearing devices.
How far away can the speaker walk before the microphone disconnects?
The SmartMic supports a long-distance, stable wireless range of up to 20 meters (66 feet) under typical conditions. Please note that while it doesn't require a strict line-of-sight to function, large physical barriers like heavy walls or large furniture can slightly reduce the maximum distance.
How long does the battery last, and can I use it while it is charging?
The built-in lithium-ion battery provides up to 8 hours of continuous working time under typical daily scenarios. If you are sitting down for a long day of television or a lengthy visit, the SmartMic is fully functional and can be safely used while plugged into its charger.
How long does it take to charge, and does it come with a power adapter?
Using the included Type-C charging cable, a full charge takes approximately 2 hours. While a wall adapter is not included in the box, the system charges perfectly with any standard, household 5V/1A USB power adapter.
Is it easy for a senior to adjust the volume manually?
Yes, the controls are incredibly simple and use intuitive multi-function buttons. Once the SmartMic is connected to your hearing aid, a quick, single short press on the side buttons can increase or decrease the volume.
What kind of warranty coverage does Trihear provide for the SmartMic?
Trihear offers a dependable 1-year warranty on the main SmartMic unit starting from your official purchasing date. The packed accessories (such as the charging and audio cables) are protected by a 6-month warranty period.
Compatibility Disclaimer
Bluetooth® and hearing aid compatibility may vary depending on device model, firmware version, and manufacturer specifications.
All third-party product names, trademarks, brand names, and logos—including but not limited to Phonak®, Unitron®, Oticon®, Signia®, Widex®, Starkey®, ReSound®, Jabra®, and Philips®—are the property of their respective owners.
Trihear is an independent manufacturer of assistive listening devices and audio accessories. References to third-party brands are provided solely for the purpose of identifying compatibility and do not imply any affiliation, sponsorship, endorsement, authorization, or partnership with the respective trademark owners.